SVIK Konferenz 14. Mai 2009: “Instrumente der internen Kommunikation”

Writing by Leila Summa on Sunday, 15 of March , 2009 at 1:17 pm

Freue mich auf einen spannenden Event mit spannenden Speakern u.a. Andreas Schönenberger, Country Manager, Google Schweiz.  Details siehe Siehe Programm.

Gemäss Programm werde ich auch dabei sein:
Web 2.0 - Möglichkeiten und Herausforderungen für die Interne Kommunikation, Leila Summa, New Media-Expertin

In der internen Kommunikation wird viel Hoffnung auf Web 2.0 gesetzt. Leila Summa hat auf Unternehmensseite in diversen Projekten Intraweb 2.0-Umsetzungen verantwortet. Sie gibt Einblicke in die Chancen und Gefahren der neuen Technologie.”

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Category: Strategy, New Media, Communication, Social Media, Organisational Behavior

50 Ways to Foster a Sustainable Culture of Innovation

Writing by Leila Summa on Wednesday, 11 of February , 2009 at 6:30 am

Interesting summary of 50 possible ways to foster innovation.
(via 50 Ways to Foster a Sustainable Culture of Innovation)

These I like most:

  • “43. Try to get as much buy-in and support from senior leadership as you can while realizing that true change NEVER starts at the top. How often does the revolution start with the King?”
  • “45. Pay particular attention to alignment. Ensure that the interests and actions of all employees are directed toward key company goals, so that any employee will recognize and respond positively to a potentially useful idea.”
  • “32. Avoid analysis paralysis. Chaotic action is preferable to orderly inaction.”
  • “23. Make sure people are working on the right issues. Identify specific business challenges to focus on”
  • “13. Learn to tolerate ambiguity and cope with soft data. It is impossible to get all the facts about anything. “Not everything that counts can be counted. Not everything that can be counted counts,” said Einstein.”
  • “5. Make new mistakes.”

Questioning this: “Remove whatever organizational obstacles are in the way of people communicating bold, new ideas to top management.”  And what, if THE organization and its top management are the obstacle?

Read also this: Top 100 Lamest Excuses for Not Innovating

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Category: Strategy, Change, Management, Consulting, Communication, Organisational Behavior

Visualizing Change & Transformation

Writing by Leila Summa on Sunday, 1 of February , 2009 at 9:48 pm

This eBook, powered by Issuu shows an early draft of how I tried to visualize –> change & transformation.

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Category: Change, Management, Communication, Organisational Behavior

E-Learning Site: Organizational Behavior

Writing by Leila Summa on Monday, 24 of November , 2008 at 7:37 pm

…sogar mit Quiz:

http://wps.prenhall.com/bp_robbins_eob_8/

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Category: Organisational Behavior

Recognising the binding value of a network

Writing by Leila Summa on Friday, 21 of November , 2008 at 11:02 pm

First step: differentiating networks

  • Family networks: based around a core family
  • Proximity networks: based around a certain geography – a neighbourhood where people grew up together; where they met and formed business ties; where they live now or specific focus of their activity
  • Cultural networks: where the binding factor is a common language, culture, hometown or friends-in-common. Over time some of these networks will become less exclusively focused around one culture and they might shift to the proximity classification
  • Virtual networks: where the networks do not meet physically drawn together by a shared interest

Try of a conclusion: a community refers to things members of a comm-unity have in common e.g. (feel:

  • e.g. language
  • values
  • belief
  • behavior
  • familiy - e.g. have the same “father”
  • hometown
  • past
  • childhood
  • special interest (same music style, sport etc.)
  • same talent (competencies)
  • social segment
  • addiction/vice
  • problem
  • employer

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Category: New Media, Social Media, Organisational Behavior

Creating strategic change

Writing by Leila Summa on Friday, 14 of November , 2008 at 11:51 pm

“The conventional approach to change
has ten structural weaknesses:

–1 Top management clings to the old model of leadership.

–2 Change is imposed and driven by senior management.

–3 The change model is based on control and domination.

–4 Stakeholder involvement is narrow.

–5 Awareness of current reality is limited.

–6 The focus is on identifying and solving problems.

–7 The vision is shaped by an elite group of experts and senior
managers.

–8 Linear thinking is used.

–9 Change strategy is communicated by transmitting messages.

–10 Planning and implementation are sequential.”

Ten conditions for successful change

+1 Top management adopts a new model of leadership.

+2 The need for change is self-determined, and the change
process is self-managed

+3 The change model is based on trust and co-operation.

+4 There is broad stakeholder involvement.

+5 Awareness of current reality is comprehensive.

+6 The focus is on seeing and realising future possibilities.

+7 The entire organisation is involved in shaping the vision.

+8 Systems thinking is employed.

+9 Change is guided by and emerges from strategic
conversations.

+10 Planning and implementation are simultaneous.

Source: www.martinleith.com

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Category: Strategy, Management, Organisational Behavior

Black Swans - The Impact of the Highly Improbable

Writing by Leila Summa on Thursday, 30 of October , 2008 at 9:32 pm

“The black swan is that single observation that shows our experience-based knowledge to be wrong. Taleb says a black swan has three characteristics:

1. It is an Outlier: Nothing in the past points to its possibility.

2. It has an Extreme Impact: Precisely because we did not expect it, we did not prepare for it, and thus its impact is large (may be positive or negative)

3. Predictability Only in Retrospect: We did not predict it, but we create explanations after the fact to explain it and make it seem predictable.”

 

Just because you haven’t seen a black swan, doesn’t mean that there are no black swans. Unlikely events seem impossible when they lie in the unknown or in the future. But after they happen, people assimilate them into their conception of the world.”Amazon

What is a black swan?

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Category: Management, Communication, Organisational Behavior, Employee 2.0, Psychology

Organizational citizenship behavior

Writing by Leila Summa on Saturday, 4 of October , 2008 at 10:42 pm

“Das verhaltenswissenschaftliche Konstrukt Organizational Citizenship Behavior (OCB)
ist bis heute wenig verbreitet, auch wenn dieser Thematik aus managementtheoretischer
und anwendungspraktischer Sicht eine verstärkte Aufmerksamkeit zukommt. Empirisch
betrachtet ist OCB ein mehrdimensionales Konstrukt, das Einstellungen und Verhaltensweisen
beschreibt, die weder als Norm gefordert werden, noch aus organisationaler
Konditionierung entstehen.”
via http://www2.hsu-hh.de/ifpm/DP%2003-03.pdf

Type of citizenship behavior:

  • Helfendes Verhalten (‚altruism‘)
  • Aufgabenbezogenes Verantwortungsbewusstsein und Engagement (‚conscientiousness‘)
  • Sportsgeist und Frustrationstoleranz (‚sportsmanship’)
  • Umsicht und vorausschauendes Verhalten (‚courtesy‘)
  • Organisationsbezogenes Verantwortungsbewusstsein und Engagement (‚civic virtue‘)

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Category: Organisational Behavior

Silent killers - the way to the “unfit” organization

Writing by Leila Summa on Saturday, 6 of September , 2008 at 11:36 pm

Michael Beer: “Business success is a function of fit between a host of key variables within an organization,” he says. “Strategy, values, culture, employees, systems, organizational design, and the behavior of the senior management team all have to be in alignment.”

Michael Beer & Russell A. Eisenstat:

“….management problems:

  • Unclear strategy and conflicting priorities
  • An ineffective top management team
  • A leadership style that is too top-down or, conversely, too laissez-faire
  • Poor coordination or teamwork
  • An inability to speak truthfully to top managers
  • Inadequate leadership skills and development at middle levels”

(via http://hbswk.hbs.edu/item/0071.html)

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Category: Management, Organisational Behavior

Hersey-Blanchard Situational Theory

Writing by Leila Summa on Friday, 8 of August , 2008 at 12:34 am

hersey_blanchard.gif

(Via http://www2.wiwi.uni-halle.de/)

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Category: Organisational Behavior, Psychology

Internal Relations 2.0

Autorin:

Leila Summa ist nicht nur der Tiefe der menschlichen Psyche, sondern seit dem Dot-com-Hype auch die Leidenschaft für die Weite des WWW verfallen. Sie hat sich quasi in den net-ten Hyperlink verliebt und konnte nicht mehr loslassen [ausser den 404'er].