Writing by Leila Summa on Thursday, 29 of November , 2007 at 12:04 am
Gerade heute (29.11.07) habe ich mich mit Harald und Jasminko darüber unterhalten, welche verschiedenen Formen von “sinnvoller Zweckentfremdung” von Medien oder Technologien wir kennen. Während ich damit beschäftigt war zu erklären, was ich mir darunter vorstelle, half mir dann Jasminko auf seine charmante Art auf die Sprünge mit: “Ah, social appropriation of technology”
Beispiele gefällig?
- “Letzte Besucher auf meiner Seite”-Funktion auf Xing. Hast du auch schon einmal jemanden angeklickt, um ein Zeichen deines Interesses zu senden - aber ohne direkt mit der Person in Kontakt zu treten? (auf Dating-Plattformen heisst das so viel ich weiss “Flash senden”). Je mehr Male dieses Anklick-Pingpongs hin und her geht, desto eher sollte man die Kontaktaufnahme einmal direkt via persönlichem Gespräch oder einem anderen Medium versuchen
- Mood Messages in Skype: auch hier lenkt man bewusst die Aufmerksamkeit auf diesen einen kurzen Satz, mit dem man einen oder verschiedene Buddies indirekt zu einer Kontaktaufnahme auffordert oder einfach twitter-like einsetzt
- Mood Messages in Skype als Surftipp: An dieser Stelle gibt es übrigens eine fast unglaubliche Erfolgsstory: Aufgrund einer Mood Message von Cédric “Playing with Geni.com” hat jemand mehr als 600 Verwandte gefunden ;). Wie das geht? Mehr dazu hier…
- Beeping, Llamadas pérdidas oder mamancing: An dieser Stelle kommt mir auch Beeping als die Zweckentfremdung des Telefonierens in den Sinn. Gemäss Tagi machen die Koreaner das bis 4 Mio Mal / Tag - zum Frust der Telco-Anbieter: d.h. ein Handynutzer ruft einen anderen an, lässt klingeln und hängt auf, bevor der andere abnimmt. Die Botschaft liegt im verpassten Anruf und/oder der Anzahl Male des Klingeln-Lassens. Auch wenn die Motive hier vermutlich anders als bei den oberen Beispielen sind, oft vorwiegend kommerzieller Natur - scheint es mir dennoch spannend: ein “two way” Medium wird plötzlich freiwillig “one way” genutzt. Jonathan Donner, der das Beeping untersucht hat, unterscheidet 3 Arten: Rückruf-Beeps, Beziehungs-Beeps als eine elektronische Form des Winkens, ausgemachte Beeps.
- SMS Notizzettel: Klingt nicht so spektakulär, aber dennoch missbrauche ich SMS oft als Notizzettel, wenn ich unterwegs bin, d.h ich sende eine SMS an mich selbst mit einem Stichwort. Das “SMS im Posteingang”-Icon erinnert mich dann den ganzen Tag daran, dass ich etwas nicht vergessen darf
- Oder eben dieser Blog, der eigentlich nur mein Online-Recherche-Archiv ist …
Weitere Bsp.? Kennst du welche? Ich studiere mal weiter….
Category: Employee 2.0
Writing by Leila Summa on Wednesday, 28 of November , 2007 at 12:12 am
”

Similarly, the total amount of “order” in the system is given by:

In which CD is the “disorder” capacity of the system, which is the entropy of the parts contained in the permitted ensemble, CI is the “information” capacity of the system, an expression similar to Shannon’s channel capacity, and CO is the “order” capacity of the system.[8]“
Quelle: http://en.wikipedia.org/wiki/Entropy#Order_and_disorder
Category: Organisational Behavior, Internal Relations
Writing by Leila Summa on Wednesday, 28 of November , 2007 at 12:08 am
“I teorici del caos e della complessità sono interessati a determinare come un apparente disordine possa celare in sé un ordine occulto, o come un sistema ordinato possa essere caratterizzato da un disordine nascosto in profondità. Noi vogliamo esaminare il disordine per quello que è: una mancanza di ordine”
“Una scrivania disordinata può essere un sistema di accesso e di classificazione delle priorità molto efficace.”
“Il pensiero e il lavoro sono imprevedibili, mutevoli e ambigui. Sono disordinati. Perché non dovrebbe esserlo ancha ela vostra scrivania?”
La forza del disordine, Eric Abrahamson e David H. Freedmann
Category: Organisational Behavior, Internal Relations
Writing by Leila Summa on Sunday, 25 of November , 2007 at 10:33 pm
Design:
“It has been said: The whole is more than the sum of its parts. It is more correct to say that the whole is something else than the sum of its parts, because summing up is a meaningless procedure, whereas the whole-part relationship is meaningful.” (Kurt Koffka, 1935: Principles of Gestalt Psychology. New York: Harcourt-Brace. p 176)
Interactive Tool (demo):
http://www.interact10ways.com/usa/information_interactive.htm
Software / Swarm Intelligence:
“And that swarm intelligence offers an alternative way of designing “intelligent” systems in which autonomy, emergence, and distributedness replace control, preprogramming, and centralization.”“In social insects, errors and randomness are not “bugs”; rather, they contribute very strongly to their success by enabling them to discover and explore in addition to exploiting. Self-organization feeds itself upon errors to provide the colony with flexibility (the colony can adapt to a changing environment) and robustness (even when one or more individuals fail, the group can still perform its tasks).”
Eric Bonabeau
ZF
Swarm intelligence:
“An individual ant is relatively unintelligent, but when they are part of a colony, “complex group behavior emerges from the interactions of individuals who exhibit simple behaviors by themselves (Tarasewich p.63).” This phenomenon is indicative of all swarm intelligences such as bees, birds, fish, and the economy, which is another example of swarm intelligence, where something is created that is greater than the sum of its parts. One of the complex behaviors that naturally emerges from individual any behavior is the ability to determine the shortest path between two points.”
Glen Upton
Community:
“Another entity, subtle in its constitution, plays an important role… This entity is the community, which…is more than the sum of its component parts.” He continues, the “various elements of the community work together in an organic whole in a manner comparable to the functioning of the human body.”
Creating a New Mind, Paul Lample
(hmm… “comparable to the functioning of the human body” das linkt mich hier hin)
Wirtschaftskreislauf:
“Dieses Interesse mündete dann 1758 in sein Hauptwerk Tableau économique (1758). Er wurde damit Begründer des Physiokratismus. Er übertrug darin in einem graphischen Modell die Vorstellung des Blutkreislaufs auf den Wirtschaftskreislauf. Dieses Konzept fand schon in seinem medizinischen Werk “Essai phisique sur l’oeconomie animale” (1736) Erwähnung.”
François Quesnay
Category: Social Media, Psychology
Writing by Leila Summa on Saturday, 24 of November , 2007 at 4:27 am
Auszug aus: “Interaktive Wertschöpfung: Open Innovation, Individualisierung und neue Formen der Arbeitsteilung”
“Eine der größten Herausforderungen ist die soziale Komponente.” “Der Kunde
darf sein Mitwirken nicht als mitwirken, sondern als mitgestalten erleben. Der
Kunde ist ernst zu nehmen und seine Inputs sind stets zu beantworten. Ansonsten
fehlt auf Dauer die Glaubwürdigkeit.” “Künftig geht es darum, eine unbekannte
Masse von Menschen sozial kompetent zu führen. Hier wird ein enormes Geschick
im Umgang mit Menschen gefordert sein. Denn jegliche Ausfälligkeit und
Ungeschicklichkeit schlägt in weitaus höherem Maße als heute auf das
Unternehmen zurück.” (Read more…)
Category: Organisational Behavior, Enterprise 2.0, Internal Relations
Writing by Leila Summa on Thursday, 15 of November , 2007 at 12:45 am
Quelle: The role of leadership in emergent, self-organization / d.pdf
”Some of the characteristics of complex adaptive systems include:
- they are made up of many agents who act and interact with each other in unpredictable ways
- they are sensitive to changes in initial conditions
- they adjust their behavior in the aggregate to their environment in unpredictable ways
- they oscillate between stability and instability, and
- they produce emergent actions when approaching disequilibrium.
- Additionally, complex systems are dynamic and non-linear, and rarely explained by simple cause–effect relationships.”
“The traditional view of organizations is based on the idea that the world is knowable because it is a kind of mechanical system in which discernable forces and basic laws of motion are in operation ([Capra, 1996] and [Stacey, 1995]). From this view, organizations consist of highly prescribed rule sets, formalized control and hierarchical authority structures, which are intended to simplify the organization’s ongoing operations and lead to simple, and well-defined and predictable responses to a changing, yet knowable world. “
Category: Corporate Culture, Organisational Behavior
Writing by Leila Summa on Wednesday, 14 of November , 2007 at 9:25 pm
Auszug aus: The role of leadership in emergent, self-organization
Leader: Controller (traditional) vs Enabler (in complex systems)
Encouraging innovation:
“Swarm intelligence” is observable in organizations as well when complex collective behavior emerges from
individuals who follow simple rules.”
“Termites construct their beautifully intricate colonial dwellings through processes that look anything but organized.
Yet, out of the activities of termite construction gangs, that form and disperse in apparently disorganized patterns,
there emerge coherently structured pillared halls and passageways, complete with air conditioning, that
accommodate thousands of inhabitants. (Goodwin, 2000, p. 42)”
“Our findings show that as enablers, leaders disrupt existing patterns of behavior, encourage novelty, and make sense of emerging events for others.”
Sensemaking:
“Our study also revealed that the leaders aided the transformation of the organization by acting as sensemakers.
Sensemaking is the process by which individuals “construct meaningful explanations for situations and their
experiences within those situations” (Gioia, 1986, p. 61). Leaders as sensemakers are important as previous research
has found top managers’ ability to scan the environment and interpret issues influence decision-making and strategic
change in organizations (Gioia & Thomas, 1996; Smircich & Stubbart, 1985; Thomas, Clark, & Gioia, 1993).”
Category: Corporate Culture, Organisational Behavior
Writing by Leila Summa on Wednesday, 14 of November , 2007 at 8:30 am
Andere Links (Recherche):
Sustainability Scorecard & Driver Modell
http://www.projectsigma.co.uk/Guidelines/Principles/

Category: Controlling
Writing by Leila Summa on Saturday, 10 of November , 2007 at 7:01 pm
Auszug aus dem sehr lesenswerten Manuskript von Peter A. Gloor.
Vieles wird bestätigt, was man intuitiv vermutet und man erfährt auch noch spannendes über Tim.
“COIN Definition
A Collaborative Innovation Network (COIN) is a cyberteam of self-motivated people with a
collective vision, enabled by the Web to collaborate in achieving a common goal by sharing ideas,
information and work.
It takes a series of innovators who are ahead of their time to prepare the groundwork for the
COIN. Their ideas are then picked up by a cyberteam “swarming” around the innovation by
sharing a common vision, a set of common values and a common pool of behavioral genes. They
collaborate by developing and sharing relevant knowledge in internal transparency. The main glue
that guarantees transparency and holds the network together is a shared ethical code and a bond
of mutual trust.
Initially the activities of a COIN are invisible to the hosting organization. Subsequently the hosting
organization is slow to recognize the value of the innovation of the COIN. COIN results are only
brought to the attention of top management through external recognition. Once the results of a
COIN are fully recognized, the original COIN has reached the end of its useful live. It transforms
itself into other organizational structures.”
Category: Social Media, Corporate Culture, Enterprise 2.0, Employee 2.0
Writing by Leila Summa on Saturday, 10 of November , 2007 at 6:12 pm
“Looking at a large number of innovation networks, we identified four different role patterns for creators (gurus), communicators (ambassadors), collaborators (expediters), and knowledge experts. The picture below shows the contribution index pattern”

Quelle: http://www.swarmcreativity.net/html/tool_roles.htm
Category: Corporate Culture, Organisational Behavior, Internal Relations, Controlling